A safe place to live, and the support to build on it
Supported accommodation is our provision for young people aged 16+. A young person lives in one of our three London homes, where at least one staff member is on-site throughout the day and evening with overnight sleep-in cover, and support is delivered through a key-worker model built around our seven-pillar framework.
Each home is registered with Ofsted as a 16+ supported accommodation service, with Dr Georgia Costa as Registered Manager for all three. Move-on from a home is typically to step-down accommodation, and many young people continue with our floating support afterwards.
What being regulated means
Registration is the floor, not the ceiling. It tells commissioners that the service has been assessed against national standards and is held to them by a named manager.
Registered with Ofsted
Each of our three homes is registered with Ofsted as a 16+ supported accommodation service. Dr Georgia Costa is the Registered Manager for all three homes, so accountability for the standard of care sits with a named individual.
Inspected against the supported accommodation standards
Ofsted inspects supported accommodation without notice, so the records, risk assessments, safeguarding arrangements and placement reviews that inspection looks for are kept current as standard rather than prepared for a date in the calendar.
Supported accommodation, not a children's home
Young people have their own space, a greater say in daily life and staff who support their day rather than run it. That is the difference between supported accommodation and a children's home, and it is why the provision suits 16+.
Psychological oversight throughout
Support planning, staff practice and escalation all sit under Dr Costa's psychological oversight, keeping the service trauma-informed in practice and not just in description.
A placement built around one young person
Every placement starts from a tailored support plan, reviewed with the young person and their social worker, and is delivered day to day by a named key worker.
A named key worker
Each young person is matched with a key worker who holds their support plan, meets with them regularly and is the consistent relationship across the placement.
Staff on-site through the day and evening
At least one staff member is on-site throughout the day and evening, with overnight sleep-in cover, so help is available when it is needed rather than only in office hours.
Support planning across seven pillars
Independent living skills, education and employment, emotional wellbeing, budgeting, health, community and tenancy readiness, each with goals reviewed against the plan.
Education, employment and training
Pathways into college, apprenticeships and work, built with local providers and careers services, with support to stay engaged when things get difficult.
Wellbeing and safeguarding
Trauma-informed support delivered by trained staff, with referral into specialist mental-health services where required and same-day action on safeguarding concerns.
Small, deliberately so
Three homes, each intentionally small in scale, so staff relationships stay consistent, support stays tailored and the environment stays calm and domestic.
Placement criteria
We will always tell you honestly whether a home is the right fit. Where floating support would serve the young person better, we will say so.
- Young people aged 16–18+ (continuation arrangements considered)
- Care leavers, UASC and young people requiring transitional support
- Young people in crisis or transition who need a safe, structured base
- Suitable mix and matching with the young people already living in the home
- A clear safeguarding plan in place at the point of referral
For safeguarding reasons, exact addresses are shared with commissioners on referral.
What supported accommodation achieves
The figures we track across our three homes, reviewed quarterly and shared in full with commissioning partners on request.
0 placement breakdowns
Placements sustained without unplanned ending across the past four years and more.
94% engaged in EET
Young people in education, employment or training at their most recent review.
98% positive move-on
Move-on to step-down accommodation, planned with the young person and their social worker rather than reached by default.
96% attended health appointments
Measured against baseline at the six-month review, including GP registration within 14 days.
Moving on to floating support
Move-on from a home is typically to step-down accommodation. From 19, many young people continue with floating support: a named worker visits at agreed intervals to help them stay settled, with accommodation arranged or provided where needed.
Read about floating supportThree London homes
- North London Home 1, Haringey area
- North London Home 2, Haringey area
- South East London Home, Greenwich area
How to make a referral
Referrals come from local authorities and social services with a brief summary of the young person's situation. We respond to all enquiries within one working day, and can advise whether a home or floating support is the better fit.
Make a referral
We accept referrals from local authorities and social services. Vacancy availability and emergency placement enquiries are responded to within one working day.