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For Local Authorities

A trusted partner for London commissioners

We provide local authority commissioners and social workers with a clear referral process, transparent outcomes and a placement model designed for stability and measurable progress.

Referral process

01

Initial enquiry

Local authority contacts our referrals team with placement requirements and a brief young-person summary.

02

Matching & assessment

We review the referral against vacancies and the young people already in placement to assess fit and likely stability.

03

Pre-placement meeting

Where appropriate, a meeting with the young person, social worker and our management to agree the support plan.

04

Placement & review

Structured first-72-hour induction, with formal placement reviews at agreed intervals.

Placement criteria

  • Young people aged 16–18+ (with continuation arrangements considered)
  • Care leavers, UASC and young people requiring transitional support
  • Suitable mix and matching with existing residents
  • Clear safeguarding plan in place

Support planning

Each young person has a tailored support plan covering the seven domains of our support model. Plans are co-produced where possible, reviewed regularly with the social worker, and updated against measurable goals.

Read our support model

Outcomes framework

Placement stability

We track placement length and unplanned endings as a core measure of service quality.

Engagement in EET

Engagement in education, employment or training is recorded and reviewed monthly.

Tenancy readiness

Life-skills progress measured against a structured assessment framework throughout the placement.

Wellbeing

Routine wellbeing reviews with key workers and psychological oversight escalation where needed.

Outcomes Dashboard

Measured outcomes, transparently reported

A snapshot of the outcomes we track across our three London homes. Figures are reviewed quarterly and shared in full with commissioning partners.

0 breakdowns
Placement stability

Placements sustained without unplanned ending (past 4+ years)

94%
Engaged in EET

Young people in education, employment or training at review

95%
Tenancy-ready on exit

Meeting core independent-living competencies at move-on

96%
Attended health appointments

Measured against baseline at 6-month review

Practice indicators

Registered with GP within 14 days100%
Support plan agreed within 5 working days98%
Key-worker sessions delivered as planned96%
Positive move-on to step-down accommodation98%
< 24h
Referral response time
100%
Safeguarding concerns actioned same day
18 mo
Average length of placement

Figures reflect the most recent 12-month reporting period across our three London homes. A full outcomes report is available to commissioning partners on request.

Downloadable referral form

Our standard referral form is available on request. Contact us and our placement team will respond with the form and current vacancy information within one working day.

Request referral form

Make a referral

We accept referrals from local authorities and social services. Vacancy availability and emergency placement enquiries are responded to within one working day.