A trusted partner for London commissioners
We provide local authority commissioners and social workers with a clear referral process, transparent outcomes and a placement model designed for stability and measurable progress.
Referral process
Initial enquiry
Local authority contacts our referrals team with placement requirements and a brief young-person summary.
Matching & assessment
We review the referral against vacancies and the young people already in placement to assess fit and likely stability.
Pre-placement meeting
Where appropriate, a meeting with the young person, social worker and our management to agree the support plan.
Placement & review
Structured first-72-hour induction, with formal placement reviews at agreed intervals.
Two provisions, one referral route
Referrals for both provisions come through the same route: contact our referrals team and we will advise which provision best fits the young person.
Supported Accommodation (16+)
Placement in one of our three London homes for young people aged 16–18+. Staff on-site throughout the day and evening, overnight sleep-in cover, Ofsted regulated under the supported accommodation standards.
Read about supported accommodationFloating Support (19–25)
Visiting support for young adults aged 19–25. A named support worker visits at agreed intervals to help them stay settled and build independent living skills. Where accommodation is needed, we can help arrange or provide it; support is always delivered by visiting, with no on-site staffing.
Read about floating supportPlacement criteria
Supported accommodation (16+)
- Young people aged 16–18+ (with continuation arrangements considered)
- Care leavers, UASC and young people requiring transitional support
- Suitable mix and matching with existing residents
- Clear safeguarding plan in place
Floating support (19–25)
- Young adults aged 19–25
- Accommodation arranged or provided where needed, separate from our Ofsted regulated homes
- Care leavers and young people who would benefit from visiting support
- Support with staying settled at home, budgeting, daily living and EET
- Clear safeguarding plan in place
Support planning
Each young person has a tailored support plan covering the seven domains of our support model. Plans are co-produced where possible, reviewed regularly with the social worker, and updated against measurable goals.
Read our support modelsOutcomes framework
Placement stability
We track placement length and unplanned endings as a core measure of service quality.
Engagement in EET
Engagement in education, employment or training is recorded and reviewed monthly.
Tenancy readiness
Life-skills progress measured against a structured assessment framework throughout the placement.
Wellbeing
Routine wellbeing reviews with key workers and psychological oversight escalation where needed.
Measured outcomes, transparently reported
A snapshot of the outcomes we track across our three London homes. Figures are reviewed quarterly and shared in full with commissioning partners.
Placements sustained without unplanned ending (past 4+ years)
Young people in education, employment or training at review
Meeting core independent-living competencies at move-on
Measured against baseline at 6-month review
Practice indicators
Figures reflect the most recent 12-month reporting period across our three London homes. A full outcomes report is available to commissioning partners on request.
Downloadable referral form
Our standard referral form is available on request. Contact us and our placement team will respond with the form and current vacancy information within one working day.
Request referral formMake a referral
We accept referrals from local authorities and social services. Vacancy availability and emergency placement enquiries are responded to within one working day.