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Our Support Models

A seven-pillar framework for independent living

Every young person at Willoughby Place is supported across seven domains. Together they form the foundation of a successful transition into adulthood, and the basis of our outcomes framework. Alongside our Ofsted regulated supported accommodation homes, we deliver floating support for young adults aged 19–25 living in the community.

01

Independent Living Skills

Daily routines, cooking, household management and the practical confidence to maintain a home. Each young person works through a structured life-skills programme with their key worker.

02

Education, Employment & Training

Bespoke pathways into college, apprenticeships and employment. We work with local providers, careers services and employers to keep young people engaged and progressing.

03

Emotional Wellbeing

Trauma-informed support delivered by trained staff with psychological oversight from Dr Costa. Referrals to specialist mental-health services where required.

04

Budgeting & Financial Literacy

Practical money skills, budgeting, banking, benefits navigation, saving and managing bills, embedded in everyday key-work sessions.

05

Health & Wellbeing

Registration with local GPs, dentists and opticians. Sexual health, substance use and healthy lifestyle education built into the support plan.

06

Community Integration

Building positive networks beyond the home, hobbies, volunteering, sport and faith communities, to reduce isolation and build belonging.

07

Tenancy Readiness

A clear move-on pathway with structured preparation for independent tenancy: rights and responsibilities, neighbour relations, repair reporting and managing setbacks.

Our Provisions

Two provisions, one journey

Willoughby Place delivers two distinct provisions. Supported accommodation for young people aged 16–18+, where the young person lives with us. Floating support for young adults aged 19–25, where the support comes to them.

Supported Accommodation (16+)

The young person lives with us

  • Placement in one of our three London homes
  • At least one staff member on-site throughout the day and evening, with overnight sleep-in cover
  • Ofsted regulated under the supported accommodation standards
  • Key-worker model with support planning across our seven pillars

For young people in crisis or transition who need a safe, structured base before moving on. Move-on from our homes is typically to step-down accommodation.

Supported Accommodation page

Floating Support (19–25)

The support comes to them

  • Accommodation arranged or provided where needed, with support delivered by visiting
  • A named support worker visits at agreed intervals
  • Housing stability, budgeting, landlord liaison and daily living skills
  • Education, employment and wellbeing support, with psychological oversight from Dr Costa

A natural next step for young people moving on from our homes, and open to referrals for young adults aged 19–25 already living in the community who need structured support to stay settled where they live.

Floating Support page

Make a referral

We accept referrals from local authorities and social services. Vacancy availability and emergency placement enquiries are responded to within one working day.