Support that comes to you
Floating support is our provision for young adults aged 19–25. A named support worker visits the young person at home, helping them stay settled and build the confidence to live independently. Where accommodation is needed, we can help arrange or provide it; support itself is always delivered through agreed visits rather than on-site staffing.
For many young people it is the natural next step after one of our homes and step-down accommodation: the safety net stays in place while they take more ownership of their day to day life.
Young adults living in the community
- Young adults aged 19–25 living in the community
- Care leavers and young people stepping down from supported accommodation
- Young people who have moved on from our own homes and want continued, structured support
- Young adults referred by local authorities who need help staying settled where they live
Visiting support, built around the young person
Support is delivered in the young adult's home, on a schedule agreed with them and their referring worker. Every visit works from a tailored support plan, reviewed regularly and updated against measurable goals.
Named support worker, agreed visits
Each young adult is matched with a named support worker who visits their home at agreed intervals. Visits are planned around the young person's life, work, college and commitments.
Staying settled at home
Practical help with rent, bills, landlord liaison, repairs reporting and neighbour relations, so their home stays safe and sustainable.
Budgeting and daily living
Money management, banking, benefits navigation and the everyday routines of running a home, embedded in each visit.
Education, employment and training
Support to stay engaged in college, apprenticeships or work, with goal-setting reviewed regularly against the support plan.
Wellbeing
Trauma-informed support with psychological oversight from Dr Georgia Costa, and signposting to health and community services where needed.
What floating support supports
The same outcomes-focused approach as our homes, measured in the community.
Housing stability
The core measure: accommodation maintained, arrears avoided and planned, successful endings rather than evictions or abandonments.
Engagement in EET
Education, employment or training engagement recorded and reviewed against each young adult's goals.
Independent living skills
Progress across budgeting, household management and self-care measured against a structured assessment framework.
Wellbeing
Routine wellbeing reviews with the named support worker, with psychological oversight escalation where needed.
How to make a referral
Referrals come through the same route as our supported accommodation: local authorities and social services contact our referrals team with a brief summary of the young person's situation. We respond to all enquiries within one working day.
Make a referral
We accept referrals from local authorities and social services. Vacancy availability and emergency placement enquiries are responded to within one working day.

